Book a visit to Hillside

Hillside has temporally moved into a second lock down phase from 23rd September 2020 because of the pandemic situation in Swansea.  The Booking System has therefore also been temporally disabled.  Please see the letter to families dated 23rd September 2020 which provides further information.

Thanks, Gareth

Hillside opened to Garden Visits from 22nd June 2020 (see Newsletter dated 17th June) and to Internal Visits from 14th September 2020 (see Newsletter dated 10th September). We are really pleased that you can visit your loved ones. Visits are still being limited to husbands, wives, or partners; sons/daughters or next of kin. You can come as often as you want but please limit your bookings to no more than two bookings in advance. That way, as we have two visiting areas, there are sufficient visiting slots to go around amongst different families.

If your loved one resides on the Ground or 1st Floor, then please select the Ground Floor Sun Terrace below. Likewise, if your loved one lives on the 2nd Floor please select the 2nd Floor Park View Courtyard below. However, you must be able to manage stairs easily as the passenger lift will not be an option in respect to Garden Visits as it is inside the care home. If you are not comfortable with walking up / down the outside stairs, then please choose the Ground Floor Sun Terrace even if your loved one resides on the 2nd Floor.

Please also note that if you are a particular Resident’s Designated Visitor and the weather is unsuitable for Garden Visits then your visit can still go ahead inside, either in the Ground Floor Traditional Lounge or 2nd Floor Park View Lounge, both lounges being adjacent to the Garden Visiting areas. If you are not a Resident’s Designated Visitor and the weather is too bad, then your visit will need to be cancelled.

If your loved one is living in bed and is unable to attend a Garden Visit AND you are that particular Resident’s Designated Visitor (see Newsletter dated 10th September 2020 for more details) then please feel free to book an Internal Visit which will be held in that person’s own room.

Please note that for all Internal Visits, either to a person’s own room or to one of the lounges, that you will always need to wear a face mask.

All visits will be limited to 30 minutes and need to be booked in advance (if you are unsure of anything then please call Kath Evans, Administrator on 01792 989 200).